Verizon Wireless

[Ben]

Does anyone else have verizon for their cell service? If you do, do you get charged for every text message you send or receive? On my old phone i would send or receive probaly at least 10 txts a day { it gets addicting} and i never got any charges. In december, i got a new phone and the same service plan, only I bought 100 messages more a month. I get my first bill and there's $30 in overages from texts. It says i sent and received 280 something messages. i might be able to believe that but they don't have anything in their site to track texts. I can see every phone call, but no txts. Then it also said i sent and received 30 pix messages which i know i only sent 5 or 6.
I called them and the lady didn't know anything. She did remove the chargesfor the pixs, though.

I guess this sounds like something that belongs more in the rants but i didn't really intend it to.

[Pete]

I have Verizon, but I've only sent 1 text message in the last 6 months, and my phone doesn't even have a color screen, let alone a camera.

So you bought 100 messages?  that would be 180 short, so thats 18 dollars just for sent.  Their site says 10 cents for each received, 10 cents for each sent.

[Ben]

None of the numbers add up. My numbers were generalized so don't go by them for doing math. The lady I was talking to at verizon had such a thick southern accent and she sounded like she was 75 years old. It was like trying to explain my text messaging to my grandma. what i really want to know is why i never got any charges until i got my new phone. Was it a glitch or did the idiot at the verizon store change something about my plan. That's the question that can't be answered. The guy at the store also tacked on a useless extra plan for another $20 a month. All those overages were with the extra plan! a lot of good that is. They want you to have a $100 bill a month.

[Ben]

Pete, your phone sounds like my old one. It had 2 colors, blue and black. Wasn't even a flip, either. I decided to enter the 21st century and get one of the fancy ones. It has a 1.3 megapixel camera, video, MP3 player, and a mini SD port.  The pictures are pretty good as long as it isn't moving. The MP3 player is pretty cool too. I don't bother with all the mobile web, V-cast crap. It sucks and adds up to big money. I'm glad I finally upgraded.

[Pete]

usually when you get a new phone etc you lose your old plan and have to go to a new.  You probably had unlimited text messages with your old plan but not with your new.  They always mess you around with that shit, cell companies piss me off.


I kind of want a Motorola Razr, but everytime I think about what it would cost, I figure I have better use for the money, as my phone has speakerphone and still makes phone calls. LOL

[Pete]

in looking at my plan online today, I have the following options for text messaging.  Pretty lame, I think text messages should be free for the first 250 or something.


   
   
UNL IN MSG/50 NON-C   $5
UNL IN MSG/250 NON- $10
UNL IN MSG/500 NON-  $15
MOBILE WEB 1.0  $5
TXT MSG-1000 MSGS-  $9.99
TXT MSG-100 MSGS-  $2.99
TXT MSG-2500 MSGS- $19.99
TXT MSG-250 MSGS-  $4.99

[Ben]

I just said F-it and bought the 1000 messages a month. If i go over that than I probaly do have a problem.  It sucked trying not use the texts. It's so much easier to use than have to make a phonecall to hear a 3 word answer and end up in a 30 minute conversation.

[Pinky]

What probably happened is when you got a new phone, your contract renewed for another 2 years.  Even though you kept the same plan, it updated with the current plans that they have running.

 Cingular did this to me, I had 100 text messages included in my plan.  When I upgraded my phone, they gave me the same plan, but I had to go according to the new features of that plan.  In which Text messaging was NOT included.  I had to pay extra for it.  I asked them why I wasn't grandfather claused in, they said because I upgraded my phone, it renewed my contract.  When it renewed my contract it gave me the rate plans that they were offering at the time.  :roll:   YUP, it's BS!!!

[Ben]

i have to go at war with them again tonight. I keep getting charged for sending pixs that i'm not sending. It was an extra $17 charge. Wtf? They did it last month too but they took it off for me.